- #EPSON SCANNER V500 TROUBLESHOOTING HOW TO#
- #EPSON SCANNER V500 TROUBLESHOOTING UPGRADE#
- #EPSON SCANNER V500 TROUBLESHOOTING SOFTWARE#
- #EPSON SCANNER V500 TROUBLESHOOTING MAC#
Unfortunately, Epson dropped the ball on this one, it seems to me.
#EPSON SCANNER V500 TROUBLESHOOTING UPGRADE#
Furthermore, these developers have early access to advance copies of the OS, beta versions as they're usually called, so that they can upgrade their own products, if need be, and test them so as to be ready when the OS is officially released.
#EPSON SCANNER V500 TROUBLESHOOTING SOFTWARE#
Apple or Microsoft) puts out a new or upgraded OS, developers are told long beforehand what to expect, and what needs to be done, if anything, to guarantee that their software will work with the new release. Thank you for the suggestion and your time.I am a software developer, and there's a few things that most people are unaware of. I'm thinking that something is really wrong about that, so maybe when that is straightened out, the Epson matter also will be resolved. The installation wasn't at all straightforward, even with the assistance of someone from Apple (the App Store refused for me to do it the usual way). I may also have to untangle the knots that Mojave got me into when it was installed. I'll be glad to look into Image Capture and VueScan, if you think that will help.
![epson scanner v500 troubleshooting epson scanner v500 troubleshooting](https://1.bp.blogspot.com/-Uq4hlUOxN7A/VYBt-SjNXCI/AAAAAAAAOtE/HHMAGgT2BHg/s1600/epson%2Bv500%2Breview%2Band%2Bscanner%2Bproblems.jpg)
I don't know about VueScan or Image Capture, but I can't see any reason that I should have to use anything except the Epson Scan app, which is what Epson had me do, over and over, when I talked with them (four different people, including two at Epson's highest level of expertise. I downloaded it very recently from Epson's Website and even installed it again today. Thank you, but I tried a different cable, and even another computer, and the Epson scanner software for V500 Photo is the latest, which Epson recommends it for Mojave and that scanner model, very specifically. If you have any ideas other than Epson's – that the scanner is not working as it should – whether about Mojave or any other Apple issue, I would appreciate your input. Besides, I'm not ready to get a new computer, so if I can just deal with the issue of the error message now, I'll be very grateful. This same problem seems not to be unusual with quite a few older scanner models, and I don't know that the newer ones would work with my current computer. I really don't want to have to buy a new scanner, if I don't have to. Might the problem have to do with something else about my computer?
#EPSON SCANNER V500 TROUBLESHOOTING MAC#
I know that you all can't address issues with the scanner itself, but can you think of any way that the Mac itself, or the OS software might be affecting what is happening? Should I try to go back to Sierra, for example? I have to call Apple, in the hope of undoing the multiple weird problems I've had with Mojave, but I'm hoping not to have to go that route, but can just reinstall it.
![epson scanner v500 troubleshooting epson scanner v500 troubleshooting](https://i.ebayimg.com/images/g/shMAAOSwh4BgKvAu/s-l300.jpg)
![epson scanner v500 troubleshooting epson scanner v500 troubleshooting](http://files.support.epson.com/faq/images/hw_cable_connection_11_er.gif)
They suggested that I get a new scanner, but if there is anything else that I can try (they only suggested the basic things that a user can find everywhere), I want to do that. I've talked at considerable length and twice with Epson Support (they are pathetic though very pleasant), and they have finally concluded that something is wrong with the scanner, even though it goes on beautifully, and the green light that stays on until I click on Epson Scan seems to indicate that the connection with the wall socket is fine. It used to happen, but rarely, through several versions of the Mac OS, including when I still used Sierra, but since I've gone to Mojave (which has given me many other serious problems), I get the message all the time along with the flashing orange light, which comes on after clicking on "Epson Scan."
#EPSON SCANNER V500 TROUBLESHOOTING HOW TO#
I've tried everything I've seen, here and everywhere I've looked at online (yes, including trying a different USB cable, disconnecting everything for a while and putting it back in, and more) to learn how to get my Epson Perfection V500 scanner to stop giving me the message about my MacBook Pro (with Retina Display) being unable to connect with the scanner.